NO REPLY

It's got to be said, that the more companies invest in front line personnel the more clients seem to get frustrated by the way they are treated, theories are fine but where it all comes to a grinding halt is when a human takes over, it's their attitude that either makes or breaks the deal. Many of us will have experiences with surly cabin crew yet at the same time there are those that are just bubbling with life and flair and make "everything all right". Similarly with customer services it's not just what's said it's how it's said and the tenation put upon the content, learning parrot fashion isn't an answer to anything when it comes to communication ability. You are either good at it or you are not, it has nothing to do with being able to do the job in hand it's how you do it. Similarly leaving a message on some else's voicemail,  despite the fact they say leave a message and I'll get back to you, do they? Their importance is placed upon themselves not the client and that's when the rot starts to set in.

The common courtesy of replying especially by email is beyond many people yet they expect replies themselves even if their two faced attitude precludes them from the thoughtfulness of sending out a reply themselves even a "stereotyped" one. Media and publishing organisations are by far the worse culprits they seem to draw the dross from the marketplace who are cocooned in a world of self, me, mine, and have a degree of vacancy when it comes to anything outside of their own remit. But it does also extend to companies at all levels and it's so refreshing to get a reply promptly that's not only accurate but fair and not bogged down with endless asterisk outlining their limits of liability and what the reply does not constitute, almost like looking through an insurance policy.

Frustration is not the worst thing that one can be up against, but it can taint one;'s views and feelings and indeed future business when it comes to making a decision or a choice. The interaction between people is a reflection of the "self" in that what one is like in one's personal life and has a tendency to echo into business life and vice versa. It's also to an extent a reflection of one's mental state and mental thought process, and the wrong person in the wrong job can negatively charge much of the correspondence of the business even if physically they are capable of carrying out what is needed to be done. Many people in the "self help / coaching / psycho...." arena are often in more need of help than their clients, even if they are successful. The absence of thought is a big issue today, and it's an issue which affects more those without thought than those with thought, for those without thought become almost selfishly intertwined with a part of life that forever lets them down and then they feel pity towards themselves, something that those with thought rarely does.

For more : http://www.thelifealchemist.org/
FREE "E" Book : http://www.the-alchemy-of-life.com/
©John Rushton / The Life Alchemist 2010




 

MAKING IT HAPPEN

Regardless of what we aspire to, or how we would "ideally" like life to be we have to face up to the fact that whatever is in front of us is going to be interspersed with some degree of mayhem, even if it's just a temporary setback. There's our daily life, the life that we live whether we do anything or not, and the life we make some sort of effort in to go where we would like to go and not where life takes us by default. We are all different and many are prepared to settle for what they feel comfortable with, and the pressure level at which they are also comfortable with too. Unfortunately today people often aspire to jobs and salaries outside of their area of capability and then feign stress and all sorts of things which is pathetic and rubbish, when they can't cope.  Making what we want out of life, and reasonably too, is what will give us that feeling of accomplishment, and that's a very personal feeling and thought, not something made up by the lame ducks in the media or anyone else. If what we have enables us to attain at least something towards our goals in life that's an accomplishment, not what coaches, books, TV programmes deem is what has to happen, you live your life not theirs, nor they live yours. What help or assistance you seek is something else, but the bottom line is you have to do what you need to do at your level and not a dramatised yet potted version for television that misses out more that it shows.

We don't have to be gregarious or outgoing to "make it happen" indeed there are many dull nerds walking around who have developed and produced whatever their product is who nobody knows of and who are very wealthy because of that fact. It's not a "celebrity" success market, what you have is what is going to carry you forward, although there are no guarantees that it will ever happen, but with the right frame of mind it is never the less a possibility and one that can be exploited. The bottom line with everything is are you a "mover and a shaker" or are you a "plodder and a follower" because if you are the latter then already your chances of going forward are lessened considerably, degrees of success will be mainly mind thoughts by the self. Society today is unfortunately governed for many by hype and hollow adjuncts pertaining to what some faceless moron deems as success or good or great or whatever, and in reality they have no credentials nor positioning to state such things other than it's of a personal opinion, and whilst it may sound good if that person died overnight the they would not be missed such is the strength of what they have to say.

Whether your aspirations are to run a cottage industry from home, be a tycoon of some sort, writer of your chosen subject, whatever, it's a very personal thing and not the subject of others' comments or thoughts, they can do what they want to do and move forward also. If how you are living is basically pressing all the right buttons already, then don't let the mind allow it to take you away from that thought just for the sake that you feel you need to make a point, you don't, you are fine just the way you are. So many people fail when they "have a go" but haven't the ability to push forward themselves. There are no conditions nor ground rules for life, it is what it is, it's often ourselves that creates "fictitious" rules based upon what others have done that thwarts our way forward or worse still we give credence to people we don't know thinking they know best, when it's often not true. If what you feel deep down is not unduly ruffled by life then don't change for the sake of it, if what you feel needs changing then that's the motive to make a move.

For more : http://www.thelifealchemist.org/
FREE "E" Book : http://www.the-alchemy-of-life.com/
©John Rushton / The Life Alchemist 2010

INNER FULFILLMENT

It's important that we get some inner fulfilment in life otherwise we suffer a degree of deprivation and loss, we get that endless feeling that there must be more to life than "this" and whatever "this" is, and that "this" isn't readily sustaining our emotional needs. Our emotional needs differ from our real needs and whilst we would possibly like something in an ideal world to appease our thoughts, reality is by far the best way to accept or approach where we are and the reality of the day. Many people walk around daily with that empty feeling in the pit of their stomach a void  which always seems to need quenching yet one doesn't quite know how. It's this "I don't know how" exasperated feeling that causes more consternation than ever, even if deep down one knows what changes are needed to live and enjoy a better life.

Sometimes cultural / family / circumstances have a demanding effect that thwarts the inner resolve to being who we are and thus we are always at sixes and sevens with life and others, being torn between the devil and the deep blue sea and nothing is ever quite right nor has full meaning or purpose. The off shot of not having inner fulfilment is that we see life in a different way from everyone else and our mental makeup also has a different slant so in the grand order of things we become somewhat discordant, volatile and insular, always avoiding commitment and hardly ever daring to 'step out'.

Everyone needs some degree of inner happiness or fulfilment, it's a natural aspect of the human condition and it's something that not only helps us along in life it tends to solidify who we are as people and enhance our purpose. However, the bottom line in any degree of inner fulfilment is that we have to live on planet earth, at least for the time being. If we live anywhere else such as in a fantasy world, day-dreamland, or any other ethereal orbiting mind planet then we will forever lose out, always overlooking and casting away what's on offer and what's available for the here and now. Always self denying and complaining to our inner mind, often to the extent that that's where we convince ourselves not to do what everyone else is doing, which is having a good or better time than ourselves. You either take ownership of your life or you give it or some of it away, it is a choice you make, no if's or but's it is a real choice and what choice you make you reap the results. End of story.

For more  :  http://www.thelifealchemist.com/
FREE "E" Book : http://www.the-alchemy-of-life.com/
©John Rushton / The Life Alchemist 2010